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Offer for $5 credit

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New Community Member

Offer for $5 credit

I have an offer for a $5 credit.

 

I bought several items on Paypal.  The $5 credit was never used, even though I have it marked to pay on next purchase.

 

Any ideas of what to do to get this to trigger?

1 REPLY 1
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Moderator

Re: Offer for $5 credit

Hi @dbotez,

 

I'm sorry to hear that your credit is not applied. Do you have a link to the terms of the offer? If you received the offer in an email or message in your message center, please check for a link to information about that offer. Having that link will allow the community to better assist you.

 

If you do not have a link for that information, please reach out to customer service to allow a representative to take a look at your account and provide account-specific assistance. 

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.