Hi everyone,
Update: We're looking to have the fix implemented by the end of the week.
We've identified an issue where users cannot type in the iOS app using the first line of numbers (1,2,3). We're currently working on getting a fix implemented. In the meantime, there is a workaround for the issue.
Here are the workaround details:
- Users need to turn off the display zoom.
Instructions to access this setting on iPhones are here: https://support.apple.com/guide/iphone/magnify-the-screen-iphd6804774e/ios
Note: Display Zoom is only available on some iPhone devices. Please see the supported models below:
- iPhone 11
- iPhone 11 Pro Max
- iPhone Xr
- iPhone Xs Max
- iPhone 8
- iPhone 8 Plus
- iPhone 7
- iPhone 7 Plus
- iPhone 6s
- iPhone 6s Plus
We'll post any future updates to the thread here. Thanks for your patience as we work to get this resolved.
~Nick
