Not able to use PayPal Cashback
Rishabh_Arora
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Posted on
Mar-31-2020
09:57 AM
I wanted to use my cashback voucher for buying a game but the store doesn't accepts payment from PayPal in India. Also, many services are down due to coronavirus. Can the cashback expiry date be extended?
3 REPLIES 3
bellah_24
PayPal Employee
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Apr-01-2020
04:19 PM
Hi @Rishabh_Arora thank you for communicating with us. I hope this helps https://www.paypal.com/in/smarthelp/article/FAQ3976 Stay safe and take care.
Rishabh_Arora
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Apr-01-2020
04:31 PM
Thank you for replying but my concern was not with where I can use the cashback but it was can it be extended since no service is active right now.
bellah_24
PayPal Employee
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Apr-01-2020
06:49 PM
Hi @Rishabh_Arora, I understand that you want to find out if there could be an extension when it comes to validity of your cashback. There's no communication about that so we stick with the terms and conditions on how to avail the offer. Cashback voucher can be used as a discount at any Indian merchant accepting PayPal within 60 days from the award date (date of email receipt). You can check this link Below brands are currently providing limited services due to COVID-19 & current lockdown situation https://www.paypal.com/in/webapps/mpp/online-shopping/tnc-offers Thank you and keep safe.
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