Not Able to Find/Use Refund
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Hi All,
I have purchased some items from the website and then i received the cashback from paypal because there was offer going and after one month i received the cashback and then I used it to purchase another item now I have returned that product and I received the product from that website as well and also I can see the refund in my activity page but Now When try to use that cashback refund on its website i cant see it . I just get the debit card option.
Please see the screenshot
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Hi there @Gauravpatel,
Thank you for reaching out to us via our Community Forums. I can understand how concerning it can be not being able to use your voucher. Unfortunately when your transaction is refunded, that voucher that was used in that transaction is not able to be reused. My apologies for the inconvenience this may cause.
Have a great one!
- Jon K
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