No Option for Friends & Family?

Marrukurli
Contributor
Contributor

Been a member for 9 years now, basic account with no problems. The past couple transactions to the same person there has been no option for F&F.....instead either her or myself get charged a fee. Paying via 'Sending To A Friend' charges me the fee, yet a friend of mine pays this same person and she is able to go through F&F with neither of them having to pay a fee. Following PayPal's Help Center only tells the difference between Friends & Family vs. Goods & Services.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Marrukurli 

 

Firstly the friends/family option is not available in every country, so if your friend is in a country where its not offered then they can't receive those payments.

Secondly f/f is only free from a bank account or balance, if you use a card then you pay a fee. 


Advice is voluntary.
Kudos / Solution appreciated.
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Marrukurli
Contributor
Contributor

My apologies, we are all located in Washington state. Believe mine is connected to my bank's debit card but will double check - thank you.

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