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Need to delete an invoice sent to me

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Contributor

Need to delete an invoice sent to me

A freelancer invoiced me erroneously for payment.  He has been paid from another account.  I have written to him several times, asking him to cancel his invoice, but it still sits in my account.  How can I remove this invoice?

2 REPLIES 2
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PayPal Employee

Re: Need to delete an invoice sent to me

Hi @agar. Good day. Please follow this steps and see if it would work for your account. Log in to your Paypal account then click setting on the upper right corner and then look for SELLER TOOLS, once page has loaded look for GETTING PAID and click invoices and then go for MANAGE. I hope this helps. God bless and keep safe.

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Contributor

Re: Need to delete an invoice sent to me

Thanks, Raprap--but "Seller Tools" does not show when i log into settings/Account Settings or settings/Your Profile. Nor do I see a "Seller Tools" under Tools.

 

But thanks for trying and for the good wishes.  Stay safe. Still would like to dump this invoice.