My buyer paid less for Priority Flat Rate shipping than I was charged to print the label

kcweiss
Contributor
Contributor

and I would like to know why. Ebay told me to file a dispute with PayPal but I can't figure out how to do that since my issue is with Paypal, not the buyer. 

Anyway, I am an infrequent seller. I offered shipping in priority flat rate box.  The buyer paid $16.10 which included shipping and insurance. However when I went to print the label, I was charged $22.15 for shipping and insurance. Can someone please help me understand what happened here? 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.