Money Pool Contributions

isaaksacc
New Community Member

If I send money to a money pool, can I get a refund for the money sent? Or does the money pool manager need to issue a refund?

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1 REPLY 1

Goldileen
PayPal Employee
PayPal Employee

Hi @isaaksacc

 

Welcome to the Paypal Community. Thank you for your patience. Though our response times may be delayed, be assured we’re here.

 

If you need a refund, please contact the Money Pool’s organizer to arrange. Please note that your contribution is a personal payment and is not eligible for PayPal Buyer Protection.

Here’s how to find the organizer’s contact information:

  1. Log in to your PayPal account.
  2. On the Summary page, select the transaction you want to cancel.
  3. Use the organizer’s contact information to send them an email.


For more information on liability, please see our User Agreement.  Please note that you must get in contact with the organizer to request a refund, and it is your and their responsibility to resolve any disputes.

 

Hope this helps. Please stay safe. 

Kudos and Solved are greatly appreciated.. 😊

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