Is anyone else wondering is their gift cards have been delivered?

cindyneu111
Contributor
Contributor
I ordered at least five gift cards from PayPal credit. I can’t get any help to find out why my family hasn’t gotten the email about their gift asked instructions in how to redeem them. Cindy
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @cindyneu111,

 

I'm sorry to hear your family hasn't received their Digital Gift cards yet. Sometimes our notifications like to sneak into spam and junk folders, so I normally recommend checking there first. After that, the best option may be to reach out to our Customer Support to check the status of those Digital Gift cards.

 

You can reach Customer Support by clicking Contact and then Call Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.  

 

Also, here's a quick FAQ on our Digital Gift cards: How do I buy and send a digital gift card through PayPal?

 

Best Wishes,

 

 - Jon K

 


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