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Innovamaxx GmbH (Germany) not fulfilling my order.

CEEDEE47
New Community Member

Innovamaxx GmbH (Germany) not fulfilling my order.

I am at my whits end with this company who have fobbed me off constantly with false assurances.  After 13 weeks still no contact nor the item I purchased.  I opened a dispute via PayPal and they came back with positive assurances that the item would be delivered four weeks ago - it hasn't.   I now find that I am unable to reopen a dispute and at least get a refund from them. HELP!