Incorrect shipping address
Pumbaa65
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Posted on
May-05-2020
08:48 AM
I updated my Primary address a few weeks ago, however I recently made a purchase and the shipping address shown on the sales Invoice is still the OLD Address.. How do I change this?
1 REPLY 1
Raprap_
PayPal Employee
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May-06-2020
09:28 AM
Hi @Pumbaa65. I hope you’re doing well. I understand about the address update that you have made but since the old address was used for your purchase so it means that the new address was placed as a secondary address instead. In order to avoid this in the future, you need to log-in to your paypal and choose the new address as the primary. If you did then great but i would suggest removing the old one since it was used accidentally. Regarding your purchase delivery address, i believe it would be best to talk to the shipping company to make the necessary change. We do appreciate your business. Thank you and be safe
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