Incorrect shipping address

Pumbaa65
Contributor
Contributor

I updated my Primary address a few weeks ago, however I recently made a purchase and the shipping address shown on the sales Invoice is still the OLD Address.. How do I change this?

Login to Me Too
1 REPLY 1

Raprap_
PayPal Employee
PayPal Employee
Hi @Pumbaa65. I hope you’re doing well. I understand about the address update that you have made but since the old address was used for your purchase so it means that the new address was placed as a secondary address instead. In order to avoid this in the future, you need to log-in to your paypal and choose the new address as the primary. If you did then great but i would suggest removing the old one since it was used accidentally. Regarding your purchase delivery address, i believe it would be best to talk to the shipping company to make the necessary change. We do appreciate your business. Thank you and be safe
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.