I didn’t receive my order

[lanruizhu]

I didn’t receive my order, and I can’t connect my seller, I bought it about a month, they didn’t send it to me,and their email is void, how can I refund?

[charmanderrr]

Hi @lanruizhu 

Thank you for reaching PayPal.

I have found an article that may help.

Please visit the link below.

https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe...

If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe!