I can't add the bank card

TuMmYY
Contributor
Contributor

Hi, I also have a big problem, I closed the old paypal account that also had the bank card, but I didn't deactivate the card, and I made a new PayPal account, but I can't add the card because it's already on old account !, please can you help me, to deactivate the card from the old account! please

Login to Me Too
1 REPLY 1

WarrenPink
PayPal Employee
PayPal Employee

Hello @TuMmYY

 

Thanks for reaching Community Forum!

 

You will need to contact Customer service to remove your card to the old account. Log On to your PayPal Account. Click HELP on the top Menu, scroll down to the bottom of the Page and click CONTACT US. Have a great day! 

 

 

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.