I DID NOT RECEIVE CASHBACK OF 50% ON MY MEDICINE ORDER

[PUNIT4]

Message: I HAVE ORDERED MEDICINES ON PHARMEASY.IN AND DONE MY PAYMENT OF RS.472 FROM MY PAYPAL ACCOUNT. IT WAS OFFER ON PHARMEASY AS WELL AS PAYPAL THAT I WILL GET 50% CASHBACK ON MY ORDER AND WILL RECEIVE THE MONEY IN MY PAYPAL ACCOUNT . BUT I DID NOT GET THE CASHBACK YET. SO I REQUEST YOU TO GIVE ME MY 50% CASHBACK OF RS.236 ON MY ORDER. AS YOU CAN SEE THE GIVEN SCREENSHOT OF MY PAYPAL ACCOUNT THAT I DID NOT RECEIVE THE MONEY YET IN MY PAYPAL ACCOUNT. PLEASE HELP ME. I ALSO FOLLOW THE TERMS AND CONDITIONS OF THE ORDER. HELP ME

[kernowlass · Accepted solution]

@PUNIT4 

For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976

https://www.paypal.com/in/smarthelp/article/where-do-i-find-my-paypal-cashback-voucher-faq4061