Help!

Valepopa_123
New Community Member

I'm trying to cash my check and its not working because of an identity error. What do I do. It was my first time trying to cash a check through PayPal and I dont know how to fix it. It wont even let me try again.

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Valepopa_123

 

The check has to be made out to your name. There is some kind of descrepancy with identifying you. Contact PayPal customer service. 

 

https://www.paypal.com/us/smarthelp/contact-us

 

Click call “call us” at the bottom.


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Valepopa_123

 

The check has to be made out to your name. There is some kind of descrepancy with identifying you. Contact PayPal customer service. 

 

https://www.paypal.com/us/smarthelp/contact-us

 

Click call “call us” at the bottom.


Kudos & Solved are greatly appreciated. 🙂
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