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First Time Shipping - No Option for "Ship"

patkilby
New Community Member

First Time Shipping - No Option for "Ship"

OK, I'm sure this is a simple fix but I can't seem to figure it out. 

 

I just received money from someone for a record they bought. I click on the transaction in Activity and there's no "Ship" option. Do I have to set shipping up somewhere for it to appear or...what am I missing?

1 REPLY 1
sharpiemarker
Esteemed Advisor

Re: First Time Shipping - No Option for "Ship"

@patkilby 

 

Do you see a shipping address and a fee charged in the details?

 

Do you see a “Print Shipping label” button?

 

You may have been sent a friends and family payment. Those don’t include shipping address or “Print Shipping label’ button.

 

If you can get a buyer shipping address, go to PayPal.com/shipnow 


Kudos & Solved are greatly appreciated. 🙂