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Everbright Caiwen Enterprise Management (Beijing) Co., Ltd. Medical Shears (scissors)

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Everbright Caiwen Enterprise Management (Beijing) Co., Ltd. Medical Shears (scissors)

Has anyone dealt with and received the correct product from this company? I ordered collapsible folding medical shears and was sent straight medical shears, which was nothing like  was depicted in the Facebook Ad. They I tried to return them and was offered a 15% refund...this has not been resolved since early March....sent the merchandise back and never heard from the company again