Ebay Vouchers Not Being Used With PayPal Payments

Asho777
Contributor
Contributor

Hello to all,

I have purchase several items through Ebay and Paying through PayPal.

Both times I was able to use a Discount Voucher offered during the payment.

Both times neither of these voucher amounts were discounted from my payment through PayPal.

I contacted the vender, they say it vouchers has nothing to do with them. Contacted Ebay they agreed I should not have paid the full amount, but stated Ebay is unable to verify the amount that was charged through PayPal, so I would need to contact PayPal. Contacted PayPal several days ago, and no reply!

I have the receipts for both transactions, and they show the correct discounted itemized amounts.

Has anyone here had this issue. Does anyone here know where I really need to be asking about this, to get it rectified?

Thank you for any assistance with this matter.

Cheers Greg.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Asho777

 

Which ebay site are you using?

Is it ebay.com or is there one in your country?


Advice is voluntary.
Kudos / Solution appreciated.
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Asho777
Contributor
Contributor

 No the E-bay platform is based in Australia, so https://ebay.com.au

I have now sorted this out with PayPal directly over the phone.

It was my fault, as I did not go into the transaction I only viewed the summary.

In the transaction details the discount was applied to my Credit Card, so I will admit that I was wrong in even starting this post.

Sorry.

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