Does it usually take this long?

Therius_opogite
New Community Member
Its been about 5 days and they are still reviewing my ID to confirm my identity. Does it usually take this long? Im trying to get my cash card.
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey @Therius_opogite,

 

We try to review cases within 3-5 business days, however it can sometimes take longer depending on how many cases we have in our queue. Hopefully by this point the case has been reviewed!

 

- Ashley M


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