Did not receive cash back

[avi_mk4]

I made my first payment of more than 1000 rupees on myntra using PayPal but didnot receive any cash back. Why?

[kernowlass]

@avi_mk4 

For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976

https://www.paypal.com/in/smarthelp/article/where-do-i-find-my-paypal-cashback-voucher-faq4061

[sharpiemarker]

@avi_mk4 

1. Offer valid only for new PayPal user’s first ever transaction in lifetime.
2. Cashback voucher will be added immediately after successful payment.
3. Voucher can be used immediately after receiving in PayPal account.
4. PayPal reserves the right to employ reasonable technological and other methods to prevent abuse of the Offer terms. Transactions processed through Virtual Cards will not be eligible for this cashback voucher.
5. Please visit merchant website / app for complete Terms & Conditions.
6. Max cashback voucher ₹500.
7. Min transaction to be eligible for offer is ₹50

Did you pay with virtual card?

Check this page for information on how to get your cash back (scroll half way down, past the promo deals):

https://www.paypal.com/in/webapps/mpp/online-shopping