cancel
Showing results for 
Search instead for 
Did you mean: 

Check cashing

Highlighted
Contributor

Check cashing

Why can't I take picture of check
3 REPLIES 3
Highlighted
Moderator

Re: Check cashing

Hi @thecreator19111,

 

I'm sorry to hear that the mobile check deposit feature is not working. Please describe what happens when you try to take a picture of the check.

 

Thank you!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Highlighted
Contributor

Re: Check cashing

it allows me to put my total on top but then when I go to take a picture that shuts me out of the program every time I cannot even get the camera open
Highlighted
Moderator

Re: Check cashing

Hi @thecreator19111,

 

I'm sorry to hear that! Have you tried uninstalling and reinstalling the app? The types of issues you describe are resolved most of the time with a reinstall.

 

Please let me know!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.