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New Community Member


Is chinatera a scam
PayPal Employee

Re: Cessnock

Hi @Zak24


Welcome to the Paypal Community. Thank you for your patience. Though our response times may be delayed, be assured we’re here. 


I understand how the situation could be so frustrating. Although we may not be able to tell if the company is a scam or not, what we could do is to have it monitored closely especially if there had been repetitive complaints and unfavorable reviews or feedback. We may put a limitation on that account given that scenario. 


On the other hand, if this is about receiving a significantly not as described item, you can file a dispute in our Resolution Center to start the process of getting your money back. You have 180 days from the transaction date to initiate a dispute. 


Here's how:

  1. Go to the Resolution Center.
  2. Click Report a Problem.
  3. Select the reason for your case and click Continue.

*The Resolution Center is not currently available on the PayPal mobile app.


Hope this helps. Please stay safe. 

Kudos and Solved are greatly appreciated.. 😊