Welcome to the Paypal Community. Thank you for your patience. Though our response times may be delayed, be assured we’re here.
I understand how the situation could be so frustrating. Although we may not be able to tell if the company is a scam or not, what we could do is to have it monitored closely especially if there had been repetitive complaints and unfavorable reviews or feedback. We may put a limitation on that account given that scenario.
On the other hand, if this is about receiving a significantly not as described item, you can file a dispute in ourResolution Centerto start the process of getting your money back. You have 180 days from the transaction date to initiate a dispute.