Cashback voucher related

[Prince2403]

I have not received my cashback voucher I purchase a product from Myntra and this is my first ever transaction and t&c says you will receive instant voucher but I didn't get my cashback voucher please help me

[kernowlass · Accepted solution]

@Prince2403 

For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976

[Prince2403]

This this my first ever PayPal transaction Now what you say?

[kernowlass]

@Prince2403 

I say read my answer above.

[Prince2403]

I read your answer but it is not helpful for me

[kernowlass]

@Prince2403 

ok

[rahulrahul83180]

I have done a recharge of ₹1000 from Dish TV official website in which a paypal offer was going on for new users of 50% cashback voucher upto ₹500 on first ever transaction using PayPal so did my recharge but instead of getting cashback voucher of ₹500 on the recharge of ₹1000 i only got ₹300 cashback voucher Please help