Cash back payments are confusing!!!

rk-studio
Contributor
Contributor

I wanted to find out how much cash back I'm getting so I ended up on a paypal help page that says...."Your lifetime cash back total and current Cash Back earning percentage rate are at the top of the page".....WHAT PAGE??? I can't believe it just says "at the top of the page" without saying which page. Common man!!!

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2 REPLIES 2

PayPal_Olivia
Moderator
Moderator

Hi @rk-studio,

 

I'm sorry to hear that there is a confusing article and I'd like to look into making sure that the right info gets out there. Please provide a link to the help page that says that.

 

Which product are you looking for information about? 

 

Thank you!

 

Olivia

 

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meredithk08
Contributor
Contributor

@PayPal_Olivia The help article is titled "Your Cash Back Rewards." Here's the link: https://www.paypal.com/us/smarthelp/article/your-cash-back-rewards-faq1539

 

I find it confusing, too. What page is this article referring to? How do I view it? I would like to see my lifetime cash back earnings, as well as the breakdown of transactions that received cash back vs non.

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