Cash a check is crashing
Wcampos24
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Posted on
Oct-16-2019
11:59 AM
I tried to cash a check thru the service on the app and when I go to take a picture, it just keeps crashing and it won't allow the camera (which has permissions, all were accepted) to take the pictures. It just goes back to the balance screen for PayPal.
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Mobile
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Technical Issues
2 REPLIES 2
PayPal_Michael
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Oct-18-2019
05:11 PM
Hello, Wcampos24. Thanks for posting about your concern here in the PayPal Community Forum. PayPal was alerted to the situation you described, and steps have been taken to address the problem. Thanks for your patience as work is completed to restore check cashing functionality. Thanks, also, for being a part of the PayPal Community.
Sincerely,
Michael
PayPal_Michael
Waimeauser
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Jan-05-2020
08:09 PM
I’m having the same problem. It takes the picture and then when clicking on “use”, it crashes. Tried turning phone on and off. Also tried uninstalling and reinstalling the app
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