Hi @JMP0214,
I'm sorry to hear that the cash a check feature is not working. Please try uninstalling and reinstalling the application. If the problem persists after that, please contact customer service for further troubleshooting.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.
I hope this helps!
Olivia
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