Cant Activate my card

Jennifergal
New Community Member

I cant activate my paypal cash card idk why

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4 REPLIES 4

PayPal_Olivia
Moderator
Moderator

Hi @Jennifergal,

 

I'm sorry to hear that you're unable to activate your Cash Card. Have you used the steps in this article?

 

Olivia

 

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Misogallic
Contributor
Contributor
I’m also having problems activating my card. I tried the PayPal app, the website and phone number on the card none of them work. The phone number told me to go to the website and app.
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PayPal_AshleyM
Moderator
Moderator

Hi @Misogallic,

 

Oh no! If you're not able to get the website or phone number to work, please contact us on Facebook or Twitter so that we can look into this and help get the problem resolved. Thanks!

 

- Ashley M


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KyleA1
New Community Member
I am having the same issue I just bought the card tonight and put $35 on it and when I called to activate my card it says there was a issue and I can convert my account to a limited account (but once limited it can not be changed back to a normal account) Or call customer service
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