Beware of paypal returns postage refund promise!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Paypal say they will refund postage costs of if approved (max 12 within a year upto £15 each)....
I submitted a request and was approved email dated 7th March:
We're pleased to inform you that your request for a refund of £4.45 for your return shipping costs will be deposited directly in your PayPal account balance within 5 working days from today.
A maximum of 12 requests are allowed per person during this calendar year.
It is now 10th April over a month on and after 2 messages to paypal no refund and totalling ignoring my query, seems more of a drive for sales to keep their customers happy and a total disregard to the buyers.
- Labels:
-
PayPal Shipping
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi harria01 and welcome,
We are currently experiencing delays with our return postage option. We are currently working to resolve this so please do not worry, if you have been accepted for a refund then you will receive it. Apologies for any inconvenience this has caused.
Thanks
Paula
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Return Postage Fee - Order 2 Aug & receive on 8 Aug (Urgent Reply) in Disputes and Limitations Archives
- What’s the PayPal email for a return postage refund claim. in Products and Services Archives
- OK Return Postage in Disputes and Limitations Archives
- Pay-In-3 _demanding payments when items were returned and data accepted in Disputes and Limitations Archives
- Pay-In-3 _forced to pay when items were returned and data accepted in Products and Services Archives