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Barnet

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New Community Member

Barnet

I sold an item on Gumtree. I sent the item to the buyer. The buyer confirmed receipt. PayPal confirmed my money would be released in 12-48 hours. That was 12 days ago. I still have not received my payment. Customer service is closed due to COVID-19. I'm out of £515. I have sent several messages to PayPal without a single response. What else can I do?
1 REPLY 1
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PayPal Employee

Re: Barnet

Hi @Msuvari ,

 

Hope everything is well.

I hope this link can explain to you whats going on.

We apologize for the inconvenience.

Why is my payment on hold or unavailable? 

 

Keep safe.

 

Julz07