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Msuvari
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Posted on
Mar-26-2020
06:35 AM
I sold an item on Gumtree. I sent the item to the buyer. The buyer confirmed receipt. PayPal confirmed my money would be released in 12-48 hours. That was 12 days ago. I still have not received my payment. Customer service is closed due to COVID-19. I'm out of £515. I have sent several messages to PayPal without a single response. What else can I do?
1 REPLY 1
Julz07
PayPal Employee
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Apr-06-2020
09:33 AM
Hi @Msuvari ,
Hope everything is well.
I hope this link can explain to you whats going on.
We apologize for the inconvenience.
Why is my payment on hold or unavailable?
Keep safe.
Julz07
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