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Bank verification code and direct debit query. Thanks

Contributor

Bank verification code and direct debit query. Thanks

Hi everyone, 

This is my first message to everyone and I'm apologizing in advance for my stupid questions.  I'm no genius with technology in general,  so thanks for your time.  I just linked and started pool account.  I'm told that a verification code has been sent to my bank account.  But I don't have access to it on line.  How do I get it and is the pool account active til I get it?? 2nd question is. .. I'm asked to set up a direct debit. . But what for?  I'm raising money but should someone need help,  I'll send what I can,  but I don't know who or when,  so why a direct debit is necessary is beyond me!  Not difficult.  Hs! If anyone can help me,  I'd really appreciate it!  Please let me know.  Thanks again for your time.  XXXX