Android app not working

beckylouwho
Contributor
Contributor

I download paypal app on my android today and when I click open it says the app has stopped working. How do I get past this and get my account working on it? I already have an account I just need the app!

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2 REPLIES 2

Raprap_
PayPal Employee
PayPal Employee

Hi @beckylouwho. I hope you're doing well. I understand that you're having difficulty with the app. I have some troubleshooting steps that might help.

- Try to update your Operating system.

- Try uninstalling and then reinstalling the app.

- Try to reboot your device.

 

I hope it helps. Thank you for your business and God bless. 

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beckylouwho
Contributor
Contributor
I have done all that and app still gives message that it quit working!
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