Additional Postage Charge

DAK322
Contributor
Contributor

I used multi-shipping to print a label for a 2 oz 9x7 envelope.  Paid the $3.35 and mailed the package.  Now a get a message that I am locked out of multi-shipping until I pay an additional $10.40.  I have checked the PayPal record and it clearly shows I paid the correct amount.  I have sent 100s of the same packages without a problem.  Does anyone have a solution, since I can't seem to get hold of anyone at PayPal?

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