£10 for new customer

JanineA
New Community Member

Hi

 

I sent 1p to new customer for us to both receive £10 ... no record of transaction.  When are we likely to see our money?


Thanks.

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2 REPLIES 2

Maz2019
Contributor
Contributor
I sent the 1p required to my husband and he then created an account and made his 1st purchase. No sign of the credit on either account. Transaction made 1st December..
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PayPal_JonK
Moderator
Moderator

Hello @JanineA, @Maz2019,

 

Thanks for reaching out! I was able to find the Terms and Conditions for that promotion you're referencing. It looks like "Rewards will post to your PayPal balance no later than 31 Jan 202 11.59pm UK time." 

 

Sorry for the delay and any miscommunication there. I hope that clears it up!

 

 - Jon K

 

 


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