$0 Account Balance Prepaid Card

whitneymesser77
New Community Member

I have never used a Prepaid Mastercard or Paypal before. I purchased one today at the store and put $100 on it. I was never asked for any personal information. I made an account online and linked my new card to it, but the account balance shows $0. I have tried going to the "Card Activation" tab, but am only told that "there is a problem with my account." Any suggestions at all would be greatly appreciated. I am new to Paypal and really don't want to lose the $100 I told the cashier I wanted on the card.

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1 REPLY 1

Oregon11
Advisor
Advisor

@whitneymesser77

 

Is this in reference to a PayPal Prepaid card or a prepaid card from another issuer?

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