using credit cards w/out paypal account

LOVEONUK
New Community Member

Hello community, can someone help me please? how can I add option for customers to pay with their credit cards if they don't have a paypal account? This option appears on my USA paypal business account but not on my UK Paypal

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @LOVEONUK,

 

 

Welcome to the community and thank you for your post!

 

I do understand your concern with this. There can be a few reasons that your customer (or you) may be experiencing issues checking out as a guest. 

 

In some cases, PayPal will only allow you to use a card a certain amount of times on PayPal as a guest before it will prompt you to create or use your PayPal account. Also, if the system picks up that you have a PayPal account, it may urge you to log in.

 

You/your customers can try clearing your cache and cookies and then trying to checkout again. The system may not pick up if you have any account after doing this. 

 

I hope this helps!
 

- Rachel 

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