remove 'add shipping label' status?
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hello I am a digital artist and have just noticed for as long as I have been using invoices it has been set as expecting a shipping label for payments, as I deal in only digital goods this is not necessary. Is there a way to correctly remove this 'add shipping label' status and remove it from future invoices?
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Shipping Label Issues
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Hello @Fruit-goose,
Welcome to the PayPal Community! This is a great question. After some research into our invoicing system, the only way I could find to process this as a "digital good" is to click "Add tracking info" in the Transaction Details, and then select "Order Processed" in the drop-down menu as well as the "Tracking information not required" box under that drop-down menu.
My apologies for any inconvenience this may cause,
- Jon K
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