prepaid debit cards

sandylovejy
Contributor
Contributor

hi    last month   i  had  gotten two paypal   prepaid  debit  cards  by mail,  since then  i've  not been able  to  activate either  card,even   though   i got a paypal   account. i  went  to  paypal.com\activate    i  click  on  activate  card   put  in   the  card  numbers   and the  security  code   which  is  a  3 digit   number  not 4    all  i'm  getting is    something went  wrong   the site needs more information.i  got the cards from this site.   the trouble    with the  site   is   it  needs to except   3 to 4  digit   codes,  people will be alot happier   then to be  pulling their hair  out in frustration'   thank you

 

sandy  [removed]

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1 REPLY 1

Gane26
PayPal Employee
PayPal Employee

Hi @sandylovejy 

 

Welcome to the community and thank you for your post!

I understand that you are unable to activate your card. In this case, I suggest you contact the Prepaid debit cards customer support, they will help you. You can find the contact details on the back of your card.

 

Thanks
Gane26

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