paypal.me - cannot create the link

[johnLRFHS]

System shows an error every time I try to complete the link creation.

Please try again! We cannot complete this at this time.

Happens all the time on all browsers with or without cache cleared.

the business account is in the UK and this is an allowed country for PayPal.me

[PayPal_Ayesha]

Hello @johnLRFHS,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're facing issues while creating PayPal.me the link. I can imagine that this might be frustrating. As per the information that you have shared, it seems like this might be due to a technical glitch on the website. In this case, you can try again at a later time. Just visit PayPal.Me to create your link. If you already have a PayPal account, log in and generate your link. You can also grab your link from PayPal.Me Profile section in your Account Settings. Here's the link to some helpful information.

Regards,

Ayesha

[johnLRFHS]

Sorry,  but nothing you suggested has worked.

A secondary user is trying to do this and has no nationality assigned.

They cannot assign a nationality as the system will not update.

Does the account owner have to create the PayPal.me link?

Could this be the problem here?

Update -- The secondary users nationality now shows GB and not the United Kingdom as the account owner does.

[PayPal_Bindu]

Hey @johnLRFHS,

I completely understand your concern here. In this situation, your best option would be to reaching out to our team by clicking the contact us option at the bottom of PayPal page for additional assistance.

Regards,

Bindu