pay later refund return

Fjeee
New Community Member
I have recently bought some things online and need to return part of the order. For the payment I chose Pay Later in 30 days. How does it works for the return? Should I pay the full amount in order to have a refund or will the ampount be reduced with the return item?
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Fjeee

 

Welcome! Thanks for joining PayPal's Community Forum, this is a great question. You'll want to keep your loan current and to continue making payments according to your payment schedule until the merchant processes the refund.

 

After the merchant processes your refund, PayPal will apply the refunded amount to your Pay Monthly installment loan. If the refunded amount exceeds the outstanding balance on the loan, the excess money will be applied to your PayPal balance. We’ll notify you via email that the refund has been processed and applied to your Pay Monthly installment loan. If a credit balance refund is due to you, we’ll notify you via email when the refund is made.

 

I hope that helps!

 

 - Jon K


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