pay in 3 sitting on Authorisation and website i used to buy has no record of my order

Discordly
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i made a purchace on the website overclockers with pay in 3 and on my paypal it is sitting on pending and needs Authorisation 
i contacted overclockers and they have no record of any transaction and i was wondering if paypal is talking a while doing things or if its suck 
i dont know much because its the first time using pay in 3 

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