not receive $10 after referring a friend

WP15
Contributor
Contributor

I got the promotion saying referring a friend to receive $10. I followed the steps and sent 1 cent to a friend who didn’t have Paypal.  My friend signup Paypal and spend $33 more after receiving my 1 cent. However, It has been more than 2 weeks,  neither of us have received the $10. Please help how to solve this issue? Thank you very much!

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2 REPLIES 2

PayPal_Randy
Moderator
Moderator

@WP15,

 

Thanks for reaching out to the community.  If you haven't received an expected promotional offer, I recommend contacting our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal).  We would be happy to take a look at what options might be available to you.

 

- Randy

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WP15
Contributor
Contributor

Thank you very much, I will contact the customer service teams

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