got charged without completing the order on a 4 month payment option

lucionunez_9
New Community Member
I got payed for the 4 month payment option ,I never completed the order I got charged
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2 REPLIES 2

Hintyy
New Community Member
Me too. I can’t get intouch with anyone? Have you resolved this issue? How did you resolve this issue?
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PayPal_Meghan
Moderator
Moderator

Hello @lucionunez_9 and @Hintyy

Welcome! Thanks for joining the PayPal Community! 

I'm sorry to hear that you were charged for a Pay in 4 purchase, even though the transaction didn't go through. Since the transaction didn't go through, the authorization for Pay in 4 should fall off, usually after 72 hours. You can learn more on our Help Center here. If it doesn't, please reach out to our Customer Support through one of these options

I hope you receive a refund soon! 

- Meghan


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