can't get a cash card, can't update account

jyounger3182
New Community Member

So I can't get my account to update. Therefore I can't get a cash card. How would I go about getting that to be opposite of what it is so I can get a cash card? I have added my social security number, I have a linked card to my account that OI use frequently and I have a phone number, birthdate, alternate email and address. Why can't I have a cash card and why can't it update my account for approval?

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