Zettle app will not logon with 4G network. How do I fix this

LarryRH
New Community Member

Any suggestions?

Login to Me Too
1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hello, @LarryRH. Thanks for taking the time to add your question here on the PayPal Community Forum. Not being able to log on to your Zettle account using cellular data is certainly a concern.

 

Please check the settings in your phone and your Zettle account to make sure the time zones match. When you log on via cellular data (4G), it may appear that you are logging on somewhere other than your actual location and that can pose a problem for the app. As a workaround, please try logging on via secure WiFi.

 

I hope this is helpful. Thanks for being a part of the PayPal Community!

 

Sincerely,

 

Michael

PayPal_Michael

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.