Unfortunately, this whole thing is normal for PWC. Lol. Random and unsubstantiated denials and errors, often lasting days, weeks, or even months for some customers...is part of the PWC experience for almost all of us sooner or later. I can't tell you how many times I've come across folks who have said "we've had X number of loans through PWC with no issue" but are now experiencing the same garbage problems with it that everyone else has had at some point. It's been this way for years....since PWC's inception.
The entire system is 100% automated, finicky, and incredibly prone to bugs and errors. No one (customer service included) knows exactly how it works or why, and the denial reasons and errors are often just random or generic stuff that it spits out when it has an issue.
It's frustrating, I know...but literally all you can do is continue double-checking all your information and all the criteria, and continue applying each day.
Unfortunately, it doesn't seem to be a big enough issue profit-wise for PP or WebBank to actually overhaul the system.
If it makes you feel better, we're going through the same thing. Four previous loans, stellar history, no red flags, steady increase in sales, you name it...now getting random denials and errors (that change daily and are often outright false) for no particular reason. It is what it is.
