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Why is my Promotional Balance not refunded?

New Community Member
Posted on

I made a purchase using PayPal Credit under a Promotional Balance. I filed a dispute because it was a SCAM. The dispute was in my favor of 625.00. As of today I have paid off 625.00 and my PayPal Credit account has never been refunded that amount by Synchrony Bank. I have been playing tennis for the past three days going back and fourth between people. Who can I talk to or write a letter that can refund me back the money I am owed?

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