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Why is PayPal saying We can't update your account when I try to get a pay card ?

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DeniNese
Contributor
Posted on
I’m getting very frustrated because this isn’t the first time it’s happened to me . This is like my 3rd account ,different email,number etc and it’s still saying they can’t update my account but only when I’m trying to get a pay card . Why is that and how can I get a PayPal debit card ?
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Why is PayPal saying We can't update your account when I try to get a pay card ?

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kernowlass
Esteemed Advisor

@DeniNese 

 

You would need a paypal cash or cash plus account to get this card.

https://www.paypal.com/us/webapps/mpp/credit-line-and-card-services


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Why is PayPal saying We can't update your account when I try to get a pay card ?

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kernowlass
Esteemed Advisor

@DeniNese 

 

You would need a paypal cash or cash plus account to get this card.

https://www.paypal.com/us/webapps/mpp/credit-line-and-card-services


Advice is voluntary.
Kudos / Solution appreciated.

Why is PayPal saying We can't update your account when I try to get a pay card ?

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bratzbaby97
New Community Member

the link you posted did not work for me.

Why is PayPal saying We can't update your account when I try to get a pay card ?

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kernowlass
Esteemed Advisor

@bratzbaby97 

 

Well its a U.S link so if you are not in the U.S may not apply for you.

However as you haven't said which country you are in then can't help you.  


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