Why does my digital PayPal card not let me view it's details?

[Lotuslily]

I just login one day wanted to see my card's info and it won't let me. It just tells me there is an error with my account and that's it. Like I said I just got the card not too long ago either. I can't get a physical card either.

[PayPal_Meghan]

Hello @Lotuslily, 

Thanks for joining the PayPal Community to ask your question! 

I understand you're unable to review your digital card details, and I'm sorry to hear that. When you mention a digital card, there are a few different products that come to mind, so I hope I'm able to address the correct one. The first product that comes to mind is the Single-Use card associated with Pay in 4. If you requested this Single-Use card, the number expires after 24 hours. You can learn more about it on our Help Center here. 

The next product that comes to mind is PayPal Credit. PayPal Credit is a line of credit, and there isn't a card number associated with it. To make a purchase using PayPal Credit, you'd select PayPal as a payment option and then select PayPal Credit in the checkout flow. Lastly, we do have a couple of physical cards that you might not have received yet if you just recently applied. We have a PayPal Debit Card and a couple of credit cards. If you'd like to learn about the different credit products we have, I suggest visiting our website here: PayPal Cards and Credit Products.

I hope this information helps you locate the card details you're looking for! 

- Meghan