Why does my credit report list a PayPal card for $2,200, but I was denied?

[oldmemes]

I applied for a Paypal Credit Card about a year or so ago and was denied. I applied a second time 6 months ago and was denied again. I have Good Credit. 720 something. My spouse has a card and their credit is about 680. So, the extra credit on my account is being reported monthly. It says $0 balance. So it cannot be fraud. And the extra credit is helping me. But it would also be nice to use it! What is it about?

[PayPal_Meghan]

Hello @oldmemes, 

Welcome back to the PayPal Community! 

I'm sorry to hear that your PayPal Credit Card application wasn't approved, but you see an open card on your credit report. I recommend reaching out to Synchrony Bank, which services the PayPal-branded Credit Cards. You can locate their contact information on this Help Center article. 

I hope you're able to get to the bottom of this! 

- Meghan

[oldmemes]

They told me they cannot answer any inquires for Paypal. So no, that is not good advice. Why would you suggest that?