Hello @Caren_Regina,
Welcome to PayPal Community Forum and thank you for posting!
I am sorry to know that you're having issues while creating an invoice. Thank you for bringing this to our attention! This is something that others have also reported and our Concerned team is investigating and trying to fix it as soon as possible. For this situation, you can contact PayPal Customer Support so that our representatives can take down your account-specific information and add it to the records so that our concerned team can look into it and resolve the issue. For this situation, you can contact our Customer Support Team through the available contact options on our website. Please do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook.
Regards,
Ayesha
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